Terms & Privacy

1. General Terms

1.1 Eligibility: You must be at least 18 years old to use our Website. By using our services, you represent and warrant that you meet this age requirement.

1.2 Changes to Terms: We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Website constitutes your acceptance of the updated Terms.

2. Use of the Website

2.1 License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal shopping purposes.

2.2 Prohibited Activities:

  • Reselling, redistributing, or commercializing any product purchased from the Website without prior authorization.
  • Attempting to interfere with the Website’s functionality, including hacking or introducing harmful code.
  • Using the Website for any unlawful purpose.

3. Orders and Payments

3.1 Order Acceptance: All orders placed on the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.

3.2 Pricing and Taxes: Prices displayed on the Website are in [currency] and exclude applicable taxes. Shipping and handling fees may apply. We reserve the right to change prices at any time without notice.

3.3 Payment Methods: We accept payments via [list payment methods]. You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method.

4. Shipping and Delivery

4.1 Shipping Policy: Orders are processed and shipped in accordance with our Shipping Policy. Delivery times are estimates and not guaranteed.

4.2 Risk of Loss: Title and risk of loss for purchased products pass to you upon delivery.

5. Returns and Refunds

5.1 Return Policy: Products may be returned in accordance with our Return Policy. Items must be in unused condition and returned within [X] days of receipt.

5.2 Refunds: Refunds are processed to the original payment method. Shipping fees are non-refundable.

6. Intellectual Property

6.1 Ownership: All content on the Website, including text, images, logos, and graphics, is owned by Cosmic Threads or its licensors and is protected by intellectual property laws.

6.2 Restrictions: You may not copy, distribute, or modify Website content without our express written permission.

7. User Accounts

7.1 Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.

7.2 Termination: We reserve the right to suspend or terminate your account at any time for violations of these Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Cosmic Threads shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of products.

9. Indemnification

You agree to indemnify and hold harmless Cosmic Threads, its affiliates, and employees from any claims or damages arising out of your use of the Website or violation of these Terms.

10. Governing Law

 Any disputes shall be resolved in the courts of United Kingdom

Privacy & cookies

. Privacy Notice

1.1 Data We Collect
We may collect and process the following personal data:

  • Contact details (e.g., name, email, phone number, address) when you make an enquiry or place an order.
  • Payment details when completing transactions.
  • Usage data (e.g., IP address, browser type) when you visit our website.

 

1.2 Purpose of Processing
We use your personal data for the following purposes:

  • To process your orders and deliver products or services.
  • To communicate with you regarding your purchases or queries.
  • To improve our website and user experience through analytics.

 

1.3 Your Rights
Under UK GDPR, you have the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent to the use of cookies (see Section 2 below).

2. Cookies

2.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience, as well as provide analytics data.

2.2 Types of Cookies We Use

  • Necessary Cookies: These are essential for the website’s operation and cannot be turned off.
  • Analytical/Performance Cookies: These allow us to measure website usage and improve its functionality.
  • Functionality Cookies: These enhance website functionality, such as remembering preferences.
  • Targeting/Advertising Cookies: These track browsing activity to deliver personalised ads.

 

2.3 How We Use Cookies
We use cookies to:

  • Keep the website functioning as intended.
  • Monitor and analyse site performance.
  • Improve your experience by remembering your preferences.